ARINC SkyBuy


 

A Revolutionary Approach to In-Flight Services

 SkyBuy streamlines inventory management and onboard credit card transactions into a simple and manageable task. It enables you to sell food, beverages, in-flight entertainment, duty-free and other items to your passengers without the complexities of handling cash, making change, and dealing with currency exchange. It accepts credit and signature debit cards, and supports coupons, vouchers, mileage rewards, employee/crew discounts, and smart card technology. Passengers also have the ability to "run a tab," and get a printed receipt for their transactions.

SkyBuy combines best-of-breed technologies. The ABANCO handheld Point-of-Sale (PoS) device for complete management of inventory and sales has been integrated with ARINC's Mobile Communications Gateway (MCG) to create a comprehensive solution to facilitate and grow on-board sales.

ARINC is the single-source provider for every aspect of this buy-on-board service - all you have to do is use SkyBuy, and we take care of the rest. All hardware and software, including the handheld and communications devices are owned and maintained by ARINC. With no hardware costs, your total cost of ownership is drastically reduced so your return on investment is much higher than with other buy-on-board solutions.

With the SkyBuy Complete service, we provide you with user training and SkyBuy hardware to support your entire fleet. The PoS devices are configured specifically for your airline and are easy to use. At the end of the flight, the MCG provides wireless communications for uploading credit card transaction data. It also serves as a charging station for the PoS devices, so that all SkyBuy hardware can remain on the aircraft.

If you already own PoS devices, the SkyBuy Connect Service enables you to add the communications component to your current solution, saving you the logistical costs of transporting PoS devices, charging them in the flight kitchen, and uploading the data afterwards.

SkyBuy is the future of buy-on-board a simple yet comprehensive way to grow revenue, access up-to-date inventory and sales information, and utilize on-board communications for rapid upload of credit card transaction - all without the ongoing costs of ownership.

Complete Inventory and Sales Tracking

  • Kitchen Inventory - how much stock is in the flight kitchen at any given moment.
  • Inventory by Flight - how much of each product is on each individual flight.
  • Customer Profile - by departure/arrival city and time of day. Enables you to customize the inventory to maximize revenue.
  • Track Sales - each individual product sold is logged.
  • Lost Sales Opportunities Data - identify lost sales opportunities caused by insufficient stock.
  • Reconcile Flight - close out tabs, identify who is owed change, determine which flight attendant sold the most - implement a commission plan for motivated sellers.
  • Track Unused Inventory - for return to kitchen and removal from future orders for that flight.

A Comprehensive Managed Service

  • Plane-side hardware replacement and replenishment of consumables
  • Automatic software updates as they are made available
  • 24x7 Call Center support

Benefits for Carriers

  • Inventory Control - automates inventory management
  • Credit Card Authorization - supports all major credit cards; authenticates through an encrypted gateway
  • Communications - supports Wi-Fi capabilities in the aircraft for data uploads while on the ground.
  • Passenger Convenience - enables passengers to create "tabs" and automatically performs currency conversion.
  • Airline Statistics Collection - enables airlines to collect data about in-flight services after each flight segment, by seat, class of service, and frequent flyer type.
  • Device Charging - enables PoS devices to be recharged while on the aircraft.

For more information on ARINC SkyBuy Click Here.

 
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